TLDR summary is that the liquid was fermenting in the feeder, producing gasses that in turn pushed out the liquid. Switching to Sunburst Ant Nectar resolved the issue.
Dear Sir or Madam,
I bought from you these feeders: https://www.amazon.d...uct/B01N4PFMWV/
Now I have noticed with dismay today that the liquids leak, but according to your product description they should not do this?
Quotation of the product description: "No leaks by itself: Our patent-registered design will never leak when it is assembled. Also, if it is reversed, it is overturned or if ants put small amounts of dirt on the exposed liquid."
I'm sorry to hear you're experiencing a problem. The feeder should not leak when used as directed.
Can you please take a photo of your setup or the issue you're experiencing, so I may examine it? You should be able to attach a photo to this message.
byFormica Ant Products
Thank you for the photos.
The most likely cause for the leakage is an extreme change in temperature. Is the feeder positioned close to any light bulbs or heat sources, or in an environment where the temperature varies greatly between night and day? If so, the heat can expand the gas bubble in the feeder and force liquid out through the bottom holes.
To rule out this problem, you may place the feeder in a place away from the ants, and away from any heat sources, such as on a bookshelf or kitchen table. If the feeder does not leak outside the formicarium, then it is likely that something inside the formicarium is causing the problem.
I would also note, the Galileo XL feeder is not intended to be used with pure honey or other thick, viscous liquids. Sugary liquids should be diluted before being added to the feeder. The "Galileo XL" is primarily intended to be used with water, except for very large colonies of 5,000 or more ants. The smaller 1 and 4 ml Galileo feeders are a more appropriate size for feeding sugary liquids to small colonies, so as to prevent waste. Sugary liquids should be replaced entirely every few days, as the quality degrades over time.
In any case, can you kindly conduct the test to determine whether the feeders leak outside the formicarium, without any extreme change in temperature? I look forward to your reply.
byFormica Ant Products
Thank you for your response.
In the Formicarium there are no temperature fluctuations either, it is neither heated by heaters, nor by a lamp, it is simply on the shelf and has the room temperature of 21 degrees.
Edited by drtrmiller, April 14 2017 - 4:56 PM.